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Bringing your community together with both online and in-person events is one of the most powerful ways to create meaningful connections, long-lasting relationships and one-of-a-kind experiences. The pandemic put a stop to many in-person events, but now that the dust is settling and people are beginning to return to some sense of normalcy, physical events are becoming commonplace. However, we can’t ignore the recent surge in online events now that COVID inspired a new norm. Previously, the Calendar application acted as more of a personal planner, focusing on daily, weekly, monthly and yearly happenings. That functionality still exists, but we’ll leave it to Go…
Last reply by [R] NuclearGeneral , -
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- 294 views
Invision Community has an exciting opportunity to have customer service superstars join our team. Invision Power Services, Inc. is behind the leading community software platform, Invision Community. Our tailored solutions serve clients of all sizes, from smaller communities to the world’s biggest brands. We have been on the forefront of independent and white label engagement communities since 2002. The Role General duties could include assisting customers via forum support, customer communication and marketing needs, and bringing ideas and energy to new customer focused initiatives. Part-time and full-time positions are both available. This rol…
Last reply by [R] NuclearGeneral , -
- 0 replies
- 244 views
Invision Community has an exciting opportunity to have customer service superstars join our team. Invision Power Services, Inc. is behind the leading community software platform, Invision Community. Our tailored solutions serve clients of all sizes, from smaller communities to the world’s biggest brands. We have been on the forefront of independent and white label engagement communities since 2002. The Role General duties could include assisting customers via forum support, customer communication and marketing needs, and bringing ideas and energy to new customer focused initiatives. Part-time and full-time positions are both available. This rol…
Last reply by [R] NuclearGeneral , -
- 0 replies
- 291 views
. Image Scanner.mp4 Invision Community AI can now automatically detect and hold images not suitable for your community. Our new Image Scanner and Discoverability tool, built into the newly-launched Smart Community section of the ACP for clients on select standard plans, has immense moderation power. This new AI feature scans images uploaded by a member, detects what objects the image contains then decides whether or not it’s appropriate to share the image within the community. If the AI believes the image contains anything adult, suggestive and racy, visually disturbing and/or violent, it will either hold the image for moderation or reje…
Last reply by [R] NuclearGeneral , -
- 0 replies
- 288 views
Image Scanner.mp4 Invision Community AI can now automatically detect and hold images not suitable for your community. Our new Image Scanner and Discoverability tool, built into the newly-launched Smart Community section of the ACP for clients on select standard plans, has immense moderation power. This new AI feature scans images uploaded by a member, detects what objects the image contains then decides whether or not it’s appropriate to share the image within the community. If the AI believes the image contains anything adult, suggestive and racy, visually disturbing and/or violent, it will either hold the image for moderation or reject the …
Last reply by [R] NuclearGeneral , -
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- 255 views
You’ve got questions, and you’ve got answers. One of the glorious benefits to running a thriving community is its ability to be self-sustainable. We’ve added new Solved features available on both standard and self-hosted plans. While you’re working on growing the community’s presence (and the bottom line), your members are busy connecting and engaging with one another. In addition to you and your team answering questions, peer-to-peer networking is an efficient way to increase support and quickly attend to your members’/clients’/customers’ needs. Invision Community’s previously existing Solutions feature allows a topic starter, as well as community modera…
Last reply by [R] NuclearGeneral , -
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Invision Community’s new Live Community features offer an immersive, real-time experience for members. Clients on select standard plans now have access to live components that drastically change how their users engage within the forum section of their community. These live features are included in the new Smart Community section in the Admin Control Panel. When enabled, Live Community allows a community to track and display hot spots where members are most enthralled. Admin Control Panel -> System -> Smart Community -> Features -> Live Community Our Live Community components include: Who’s viewing an area live Who’s …
Last reply by [R] NuclearGeneral , -
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- 268 views
Community managers and moderators have a simple but powerful new tool at their disposal: scheduling a topic's future publishing date. Previously, if a community manager wanted to draft a topic for a future release, they would have to craft the content elsewhere. It wasn’t the best experience. After listening to client feedback, we implemented a path for those with moderator privileges to create topics now, but have them go live in the future. Set this new permissions setting in the Admin Control Panel -> Moderators -> Content -> Can set a future publishing date? Notice the Publish date and time fields at the bottom: Here are a few…
Last reply by [R] NuclearGeneral , -
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See how long, on average, members ascend from one Rank to the next. Screen Recording 2022-07-20 at 14.58.14.mov We are excited to have added this new chart to our existing statistics that shows Rank Progression. This addition, available for all plans, is included in an upcoming release of our latest version 4.7. You can find it in your Admin Control Panel -> Stats -> Users -> Rank Progression. Ranks display a members’ perceived value to the community. The higher a members’ Rank, the greater their influence. Members with higher ranks earned those through their engagement and participation in the community. Actions like commenting, reacting an…
Last reply by [R] NuclearGeneral , -
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- 311 views
See how long, on average, members ascend from one Rank to the next. Screen Recording 2022-07-20 at 14.58.14.mp4 We are excited to have added this new chart to our existing statistics that shows Rank Progression. This addition, available for all plans, is included in an upcoming release of our latest version 4.7. You can find it in your Admin Control Panel -> Stats -> Users -> Rank Progression. Ranks display a members’ perceived value to the community. The higher a members’ Rank, the greater their influence. Members with higher ranks earned those through their engagement and participation in the community. Actions like commenting, …
Last reply by [R] NuclearGeneral , -
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- 300 views
See what members are currently most engaged with in real time in your community by using our new Trending Content feature included in our latest release, 4.7.0. Our new Trending Content feature, available on our Business & Corporate/Enterprise plans, automatically rounds up a list of engaging topics that are most active in the present moment within your community and proudly displays them for other members to see and contribute to. Trending Content is one of the best ways to stay on top of popular and current topics, as well as engage with other members in the here and now. It’s also a powerful method to inform search engines that your community is an auth…
Last reply by [R] NuclearGeneral , -
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In a digital world with no shortage of places to connect, a beautiful theme will help you stand out from the crowd. We previously touched on the importance of branded communities, and now we’re unveiling new functionality that will help make your theme more functional: easy access to header and footer tabs within our new simple theme editor. Invision Community already has a powerful and advanced theme editor allowing total control over every aspect of your community’s UI, however this power comes at the cost of ease of use. We often get asked if there’s an easier way to add a site wrapper, or header and footer with some tweaks to the CSS without learning the c…
Last reply by [R] NuclearGeneral , -
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- 278 views
Take control of your community messenger inbox. Topics, replies and reviews are an incredible way to engage with members in a community, but sometimes a conversation needs to be had in private. Invision Community's built-in messenger is a powerful system that allows members to privately message another member, or a group of members, directly within your community. However, allowing your members unrestricted access to reach out could clog up your community inbox (and mind!). There are times when you may want a little space from receiving new messages. For example, when you are… Going on vacation Working on a project that requires your complete…
Last reply by [R] NuclearGeneral , -
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Invision Community’s forthcoming release includes an exciting new feature available for all. Announcing the Alert System! 🚨™ The Alert System is a new tool for community managers to communicate with their members. There are times when a community manager needs to bring information to the attention of either a single user, or a group of users; when existing systems such as PMs or warning points are not suitable. So, we developed a happy medium to empower you. The new alert system offers multiple ways to engage with single users or multiple member groups with a message that must be acknowledged and dismissed before further engagement with the community. …
Last reply by [R] NuclearGeneral , -
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As the Invision Community platform continues to evolve, so do the precarious ploys of pesky bots. Oftentimes spammers, whether they are bots or actual humans, spam your community with links in an effort to boost their website’s SEO. There are already a number of ways in the Invision Community platform to fight against spam, including… Our native Spam Defense built into the platform that scores a newly-registered member Placing new registrations into a moderator queue Adding word filters that, when triggered, put the member in a moderation queue We also integrate with various CAPTCHAs. You might be unfamiliar with the term, but you’…
Last reply by [R] NuclearGeneral , -
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To celebrate Invision Community turning 20-years-old (an eternity in Internet years), I interviewed the company's founding fathers. Ahh the good ol' days. Remember simpler times? This new video interview touches on Invision Community's past, present and future thanks to the invaluable insight from @Charles, @Matt and @Lindy. In our chat together, these gentlemen... Take a nostalgic trip down memory lane and reflect on the company's origins Explain the power of community amidst the social media boom Offer advice for new community leaders on how to grow Share some of the biggest changes to the platform Recant fond memor…
Last reply by [R] NuclearGeneral , -
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Improving SEO with your community is a hot topic with community managers. Many minor tweaks can move the needle in the right direction, but the most significant changes come with increasing crawl efficiency. I recently wrote about changes we made to Invision Community to improve crawl efficiency. By removing thin content pages and being laser-focused on what you want to be crawled, you present a more efficient site ready for crawling. Crawl depth is another metric that impacts crawl efficiency. The more 'clicks' Google and other search engines have to make to get to your content; the less efficient your site is for crawling. With a community, this can present pr…
Last reply by [R] NuclearGeneral , -
- 0 replies
- 250 views
Improving SEO with your community is a hot topic with community managers. Many minor tweaks can move the needle in the right direction, but the most significant changes come with increasing crawl efficiency. I recently wrote about changes we made to Invision Community to improve crawl efficiency. By removing thin content pages and being laser-focused on what you want to be crawled, you present a more efficient site ready for crawling. Crawl depth is another metric that impacts crawl efficiency. The more 'clicks' Google and other search engines have to make to get to your content; the less efficient your site is for crawling. With a community, this can present pr…
Last reply by [R] NuclearGeneral , -
- 0 replies
- 257 views
Improving SEO with your community is a hot topic with community managers. Many minor tweaks can move the needle in the right direction, but the most significant changes come with increasing crawl efficiency. I recently wrote about changes we made to Invision Community to improve crawl efficiency. By removing thin content pages and being laser-focused on what you want to be crawled, you present a more efficient site ready for crawling. Crawl depth is another metric that impacts crawl efficiency. The more 'clicks' Google and other search engines have to make to get to your content; the less efficient your site is for crawling. With a community, this can present pr…
Last reply by [R] NuclearGeneral , -
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- 312 views
Since the dawn of the Internet, forums have remained a dominant force on the worldwide web. Invision Community not only survived the social media boom, we thrived. Our community forum platform is an industry leader and continues to serve thousands of businesses year-round. If community forums are tried and true, then why is the average Internet user bombarded with pleas to follow a brand’s Instagram, Facebook and Twitter accounts versus a forum? It's often the case that when decision makers consider building a community, they look to social media tools first and overlook the power an owned community platform has. It's rare to find an instance where …
Last reply by [R] NuclearGeneral , -
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- 280 views
There’s a fine line between freedom of speech and censorship. Invision Community always aims to empower community leaders with options to encourage an open dialogue within a community, while including barriers for members who choose to ignore the guidelines. Invision Community’s latest release, 4.6.11, includes a simple but powerful new feature to help you shape your community’s tone. It’s called Block Submission. Block submission stops a member’s message from being posted if it includes any word(s) added to your Word Filters list with the “Block Submission” option enabled. Word Filters, a previously existing feature, allows community owners t…
Last reply by [R] NuclearGeneral , -
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So you’re a small/medium sized business who purchased one of our plans and launched a new community. The topics, replies and views will start to rack up any time now, right? Riiight?! Perhaps you’re a major brand wanting to give your customers a place to connect, ask questions and get more information, but aren't sure how to inspire them to join. Maybe you haven’t even pulled the trigger and launched a new community just yet because you fear your hard work won’t be seen so what’s the point? You feel confident nailing down the color scheme, header, navigation and forum categories, but the dreaded “0 replies” is casting a gloomy shadow over your bright and s…
Last reply by [R] NuclearGeneral , -
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Twenty years ago today, Invision Community was founded and within months the first version of Invision Community was released. Little did we know, this would be the start of a remarkable journey spanning several decades. Our first version appeared shortly after we founded the company. It might be hard to imagine a time before social media and YouTube, but when we started out, the web looked very different. The first version of Invision Community was called Invision Board, reflecting the popular term for forums back in the early 2000s. It was full featured and you may recognise some elements that persist today. Like today, it even had a separate contro…
Last reply by [R] NuclearGeneral , -
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- 301 views
The Invision Community platform is capable of integrating with other powerful services, creating a unified system of connections with the click of a button. One of the greatest benefits of integrating with Invision Community is instant expanded functionality. This is often done through an API (application programming interface), which allows our platform to seamlessly communicate with third-party developed software like Google, Zapier and SendGrid. We also use webhooks to integrate. Webhooks allow other services and applications to stay in sync with your community data or to perform an action after a specific event occurs in your community. Read more ab…
Last reply by [R] NuclearGeneral , -
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- 264 views
Branded communities mobilize your impassioned fans and customers. If you’re even a little familiar with community building, you’ve probably seen marketing jargon about why owning your own community (and not exclusively relying on social media) is absolutely imperative for growth. Relying on social media is a gamble. At any given time the social media giants can take away your platform and following you had spent years building. Meaningful ongoing conversations aren’t really a thing. No customization; your social account won’t have different functionality than everyone else (there’s a few exceptions with Instagram, but it’s based on followe…
Last reply by [R] NuclearGeneral ,